Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken spring means your garage door is completely non-functional, which is why we prioritize spring repairs. In most cases, we can arrive the same day you call, often within 1-2 hours. Our technicians carry the most common spring sizes on their trucks, so repairs are typically completed in under an hour. For standard torsion springs, we can have your door operational again the same day in almost all cases. If you have a less common spring type, we may need to order parts, but we'll provide temporary solutions to secure your door in the meantime.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break due to several factors, with the most common being normal wear and tear. Springs are rated for a specific number of cycles (one cycle = opening and closing the door once), typically 10,000 cycles. For a family using their garage door 4 times daily, that's about 7-10 years of life. Other factors include: rust and corrosion from humidity, poor maintenance lacking proper lubrication, temperature extremes causing metal fatigue, and improper spring sizing from initial installation. We recommend annual maintenance inspections to identify worn springs before they break, saving you from the inconvenience and potential safety hazard of a sudden failure.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer several financing options to make your project affordable. We partner with leading financing providers to offer plans with low monthly payments, competitive interest rates, and terms from 12 to 60 months. Many customers qualify for promotional 0% APR financing for qualified buyers. We also accept all major credit cards and can work with you on payment plans. During your free estimate, our technician can provide financing information and help you find a payment option that fits your budget. A new garage door typically increases home value and can improve energy efficiency, making it a smart investment.

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